Processing & Shipping
Shipping Policy
Thank you for shopping with Glory & Legacy Candles! We strive to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy.
Processing Time:
- Orders are processed and shipped within 3-5 business days of receiving payment.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- We offer standard shipping via USPS/UPS/Fedex for domestic orders.
- Expedited shipping options are available at an additional cost.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping may be available for orders over $55. Applies to US orders only.
Tracking Information:
- Once your order has been shipped, you will receive an email with tracking information.
- Please allow 24 hours for the tracking information to update.
Delivery Time:
- Estimated delivery times are provided during the checkout process.
- Actual delivery times may vary based on the shipping method and destination.
International Shipping:
- We currently do not offer international shipping.
Incomplete or Incorrect Addresses:
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for orders with incorrect or incomplete addresses.
Lost or Stolen Packages:
- Glory & Legacy Candles is not responsible for lost or stolen packages.
- If your tracking information shows that your package has been delivered, but you have not received it, please contact the carrier.
Returns Due to Non-Delivery:
- If a package is returned to us due to non-delivery, the customer will be responsible for any additional shipping costs.
Holiday Shipping:
- During peak seasons or holidays, please allow for additional processing and shipping time.
Contact Information:
- If you have any questions or concerns regarding your order's shipping, please contact us at info@gloryandlegacycandles.com.
Policy Last Updated: November 16, 2023
Thank you for choosing Glory & Legacy Candles! We appreciate your business.